About The Position

Budderfly is hiring a Service Excellence HVAC/R Lead Technician to ensure optimal and efficient operation of its HVAC units in Lowell, Massachusetts, and surrounding areas. The position supports the company’s HVAC replacement program, which uses ultra-high-efficiency units to save energy at customer sites. The technician maintains and repairs HVAC/R systems, performs commissioning checks and controller configuration adjustments, and helps keep equipment operating efficiently. The role also involves customer support, emergency service response, recordkeeping, and compliance with safety and regulatory standards. A sign-on bonus is available for eligible new hires.

Requirements

  • At least 8 years of experience as a service technician working on HVAC/R systems.
  • Massachusetts Contractor/Master-level License.
  • EPA Certification.
  • HVAC controls experience.
  • Ability to recognize control and mechanical issues before they compound.
  • Customer-focused and safety-focused approach.
  • Ability to travel within Lowell, Massachusetts, and surrounding areas.
  • Flexibility to work some weekends; the posting specifies no on-call duty.
  • Excellent verbal and written skills.

Nice To Haves

  • Familiarity with Lennox Core Controllers and Carrier SystemVu controllers.
  • Interest in continuous technical and professional learning.
  • Desire to grow professionally beyond routine filter changing.
  • Desire to help shape a developing team with fellow HVAC/R technicians in the area.

Responsibilities

  • Ensure continued excellent operation of Budderfly HVAC units within the assigned geographic area by maintaining and repairing HVAC/R systems and equipment.
  • Identify maintenance risks on HVAC/R equipment.
  • Diagnose electrical and mechanical faults in HVAC/R systems.
  • Complete commissioning checks of HVAC units, including checking and correcting RTU controller configurations and verifying mechanical operation.
  • Perform physical maintenance, including changing filters, cleaning coils, inspecting or replacing belts, and checking units for other mechanical failures.
  • Respond to emergency service calls and perform emergency repairs promptly and efficiently.
  • Clean, adjust, and repair systems and perform warranty services.
  • Keep daily logs and records of functions in the company work order system.
  • Ensure compliance with applicable state and federal standards and the Occupational Health and Safety Act.
  • Follow service standards, work instructions, and customer requirements.
  • Assist with customer queries.
  • Work across and with organizational teams.

Benefits

  • Sign-on bonus for eligible new hires.
  • Career advancement opportunities in a fast-growing, supportive company environment.
  • Competitive pay.
  • Full benefits package including medical, dental, vision, 401(k), life insurance, and disability insurance.
  • Opportunity to work as part of a team that values its members and works together to achieve positive change.
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