Service Drive Lane Manager
Lithia & Driveway•Corpus Christi, TX
•Onsite
About The Position
The Service Drive Lane Manager assist in managing the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
Requirements
- Previous Lead advisor or Service Advisor experience in an automotive dealership or auto shop setting.
- A team player who is focused on providing exemplary customer service.
- Ability to multi-task in a fast paced work environment.
- Basic mechanical understanding of an automobile.
- Strong organizational skills and detail oriented.
- Acceptable driving record and a valid driver's license in your state of residence.
- High School graduate or equivalent, 18 years or older required.
Responsibilities
- Schedule and assign daily work objectives for the service consultants.
- Train, coach, supervise and assist service consultants.
- Assist in the service reception during peak traffic times by greeting customers in a timely and friendly manner to obtain customer and vehicle data.
- Partner with all other dealership personnel to ensure quality of service provided to customers.
- Greet customers in a friendly and professional manner.
- Follow-up with customer during repair/servicing of vehicle so they are aware of status.
Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
