Service Drive Attendant Full-Time Position – Pathway to Service Advisor

Susquehanna Automotive • Willow Street, PA

10d • $17 - $20

About The Position

We’re growing our Service Department and upgrading one of our shuttle driver/porter roles into a full-time Service Drive Attendant position! If you enjoy working with customers, coordinating schedules, driving vehicles, and being part of a fast-paced service team, this is an excellent opportunity. This elevated full-time role comes with higher responsibilities, more consistent hours, and structured training designed to prepare you for advancement to a Service Advisor position in the future.

Requirements

• Excellent driving record with a valid driver’s license (clean background check required)
• Strong customer service skills, good organizational abilities, and a positive, team-oriented attitude
• Ability to work outdoors in various weather conditions and stay organized in a busy environment
• Reliable, punctual, and detail-oriented

Nice To Haves

• Mechanical aptitude or basic automotive knowledge is a plus
• Desire to grow within our Service Department — we love promoting from within!

Responsibilities

• Greet customers arriving at the service drive with a friendly, professional attitude
• Manage vehicle flow on the service drive — efficiently moving cars in and out of service bays
• Perform shuttle pick-ups and deliveries for customers (home, work, or other locations)
• Coordinate loaner vehicle and customer pick-up & delivery schedules and ensure proper execution
• Assist with scheduling customers for future vehicle service appointments
• Assist Service Advisors and porters with vehicle check-in, delivery, and lot organization
• Keep the service drive, lanes, and surrounding areas clean, organized, and safe
• Perform basic vehicle inspections (tire pressure, fluid levels, etc.) and document any concerns
• Provide excellent customer service by answering basic questions and ensuring customers feel cared for
• Support the overall service team with additional tasks as needed to keep operations running smoothly

Benefits

• Competitive hourly pay of $17.00 – $20.00 per hour (based on experience)
• Opportunity for advancement — clear pathway and training toward becoming a Service Advisor
• Excellent work environment in our family-owned dealership
• Modern, state-of-the-art facility with great tools and support
• Health insurance, 401(k), paid time off, and other solid benefits
• Ongoing training and mentorship from our experienced Service team
• A supportive, respectful culture where your contributions are valued

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed