Service Dispatcher (Electrical / HVAC / Plumbing)

Current Electric • Milwaukee, WI

2d • $50,000 - $60,000 • Onsite

About The Position

Residential & Commercial Service Dispatcher
Are you a scheduling superstar with a knack for logistics and a passion for teamwork? Join Current Electric’s award-winning Residential & Commercial Service Team and play a vital role in keeping our Superheroes on time, on task, and delivering WOW service to our customers. CALL US AT [phone] and tell us about yourself!

Who We Are
At Current Electric, we empower our team to be Superheroes—people who rise to the challenge, help others, and bring positive energy to everything they do. We take pride in our culture of collaboration, growth, and exceptional service. Our team doesn’t just show up to work—we show up for each other and our customers.

Requirements

• 2–4 years of dispatching experience in a trades or service company preferred
• Strong geographical knowledge of the Milwaukee metro area and surrounding service zones
• Ability to multitask, stay organized, and manage competing priorities
• Excellent communication and interpersonal skills
• High emotional intelligence and self-awareness under pressure
• Proficiency in Microsoft Office (Excel, Word) and CRM systems (ServiceTitan a plus)
• Ability to work independently and as part of a collaborative team
• A positive attitude, humility, and a drive to exceed expectations
• Must be able to reliably commute or plan to relocate before starting

Nice To Haves

• ServiceTitan preferred
• ServiceTitan a plus

Responsibilities

• Dispatch the best-suited technician to each job based on location, skillset, and opportunity
• Monitor technician schedules and adjust as needed to maximize efficiency and responsiveness
• Communicate clearly with customers, technicians, and office staff—must enjoy being on the phone with both clients and techs
• Maintain respectful and positive relationships with team members and clients
• Collaborate with the Service Manager(s), Call Center Lead, and Warehouse Coordinator
• Identify and escalate service issues or concerns in a timely manner
• Utilize CRM software (ServiceTitan preferred) to track schedules and job details
• Participate in training and development to continuously grow your skills
• Support the coordination team with additional tasks as needed
• Team player who’s flexible and embraces change

Benefits

• Comprehensive Health Benefits (medical, dental, vision, and company-paid life insurance)
• Health Savings Account (HSA)
• Paid vacation and holidays
• 401(k) with company match up to 4%
• Employee referral bonus program
• Performance-based bonuses
• Tuition reimbursement and paid training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed