Service Dispatcher – Internal Role (No Customer Interaction)

Tulley Automotive Group • Nashua, NH

2d

About The Position

Tulley Automotive Group is seeking a Service Dispatcher to support its growing Service Department. This non-customer-facing role focuses on keeping the shop running efficiently and supporting technicians and advisors behind the scenes. It may suit an experienced Service Advisor who wants to remain in the automotive industry while moving away from constant customer interaction and front-counter pressure. The position offers a structured, team-focused environment and involves working closely with experienced technicians and leadership.

Requirements

• Experience as a Service Advisor or in a similar role in automotive service.
• Strong organizational and communication skills.
• Ability to multitask and think on your feet.
• Understanding of repair order flow and shop operations.
• Team-first mindset.

Responsibilities

• Dispatch work to technicians based on skill level and availability.
• Monitor shop productivity and workflow.
• Coordinate with advisors, parts, and technicians to keep jobs moving efficiently.
• Help prioritize repairs and manage shop capacity.
• Support overall service department operations.

Benefits

• Competitive compensation.
• Paid vacation, personal, and holiday time.
• 401(k) plan with dealer contribution.
• Employee Assistance Program (EAP).
• Medical, dental, vision, and accident insurance.
• Short-term and long-term disability coverage.
• Voluntary life and AD&D coverage.
• Employer-paid life insurance policy.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed