Service Development Representative

Leesville, LA
$55,000 - $65,000Hybrid

About The Position

The Service Development Representative is responsible for implementing business and marketing plans within their assigned territory. This role collects information from referring professionals or facilities and meets with potential patients to conduct pre-admission screenings, serving as a liaison between referral sources and the Hospital. Information gathered is submitted to the Intake Department for admission eligibility determination. The Service Development Representative assists patients and families in identifying appropriate care alternatives and communicates pre-screening results and recommendations to patients, families, and referral sources in accordance with company policy. This position plays an active role in community service development. Representatives provide consultative support and educational services throughout the month while promoting mental health prevention awareness. The Representative develops positive relationships with community resources and professional networks to ensure a seamless continuum of care and maintain strong collaborative partnerships. The ultimate goal of this position is to improve the overall quality of life for mental health patients referred to the organization. The ideal candidate is an LPN with marketing experience. This position requires travel and includes responsibility for the entire state of Louisiana.

Requirements

  • Minimum of two (2) years of experience in healthcare sales, service development, or the medical industry required.
  • Valid Photo ID
  • Social Security Card and/or Driver’s License
  • Primary source verification of education
  • Copy of clinical license (if applicable)
  • CPR Certification
  • Behavioral Management Training
  • Effective verbal communication skills
  • Strong organizational skills
  • Strong interpersonal skills
  • Analytical problem-solving abilities
  • Ability to read and comprehend written instructions
  • Ability to follow verbal instructions
  • Proficiency with PC computers
  • Basic understanding of medical and psychiatric diagnoses and conditions

Nice To Haves

  • LPN with marketing experience
  • Bachelor of Science degree in Marketing preferred, or business development experience with a healthcare focus.
  • Proven experience in marketing, sales, customer service, or clinical education
  • Experience using mobile tools and applications
  • Ability to consistently meet and exceed performance goals
  • Proficiency with tablets and smartphones

Responsibilities

  • Implementing business and marketing plans within their assigned territory.
  • Collecting information from referring professionals or facilities.
  • Meeting with potential patients to conduct pre-admission screenings.
  • Serving as a liaison between referral sources and the Hospital.
  • Submitting gathered information to the Intake Department for admission eligibility determination.
  • Assisting patients and families in identifying appropriate care alternatives.
  • Communicating pre-screening results and recommendations to patients, families, and referral sources.
  • Providing consultative support and educational services throughout the month.
  • Promoting mental health prevention awareness.
  • Developing positive relationships with community resources and professional networks.
  • Ensuring a seamless continuum of care.
  • Maintaining strong collaborative partnerships.

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Supplemental Insurance Options
  • 401(k) with Company Match
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