SERVICE DESK ASSOCIATE
Von Maur/Dry Goods•Normal, IL
•$16 - $18
About The Position
The Service Desk Associate represents Von Maur and contributes to the company’s reputation for customer service. The position focuses on creating a positive customer shopping experience through sincere, friendly service, building customer relationships, sharing product and store-services knowledge, processing transactions, and maintaining the department. Associates work toward individual sales and account goals and must be available for day, evening, and weekend shifts.
Requirements
- Availability to work day, evening, and weekend shifts.
Responsibilities
- Greet customers sincerely, be friendly, and thank every customer.
- Develop customer relationships to grow business.
- Use product knowledge and knowledge of store services to create a positive customer experience.
- Process point-of-sale transactions and enter account information.
- Maintain a visually appealing and clean department.
- Achieve individual sales and account goals.
- Be available to work day, evening, and weekend shifts.
Benefits
- Competitive wages
- Generous merchandise discount
- 401(k) retirement plan
- No extended holiday hours
- Promotion-from-within philosophy and career opportunities
- Commission and overtime eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
