Service Desk Analyst
NVI•Washington, DC
•Onsite
About The Position
Provides Tier 1 operational support for end users, including incident resolution, request fulfillment, troubleshooting, and customer support activities. Perform assigned technical and operational duties supporting federal IT operations and modernization efforts.
Requirements
- Must be a US citizen
- Must Reside in the DMV Area (DC, Maryland, Virginia)
- Minimum of 2 Year Experience
- Relevant federal IT experience, technical capability, and operational support experience aligned to assigned labor category.
Nice To Haves
- Bachelor's Degree Preferred
- CompTIA A+ or Security+ preferred
Responsibilities
- Perform assigned technical and operational duties supporting federal IT operations and modernization efforts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
