Service Dept. Billing Clerk
Parkway Ford•Winston Salem, NC
•Onsite
About The Position
Parkway Ford is seeking a reliable, detail-oriented Service Dispatcher / Billing Clerk to support daily operations in our Service Department. This role is essential to maintaining an efficient shop flow while ensuring accurate and timely service billing and invoicing.
Requirements
- Previous automotive dealership or service department experience preferred
- Strong attention to detail, especially with billing and documentation
- Excellent organizational and time-management skills
- Ability to work in a fast-paced environment
- Comfortable using DMS and standard computer applications
- Dependable, professional, and team-oriented
Responsibilities
- Dispatch repair orders to technicians based on availability, skill level, and workload
- Review, prepare, and process service repair orders for billing
- Verify labor times, parts charges, and documentation for accuracy
- Ensure repair orders are properly completed, invoiced, and closed
- Work closely with Service Advisors, Parts Department, and management
- Maintain accurate records within the dealership management system (DMS)
Benefits
- Competitive pay based on experience
- Paid training
- Full benefits package (medical, dental, vision, 401k)
- Paid time off and holidays
- Employee discount programs
- Opportunities for advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
