Service Department Porter

Wagner Subaru • Fairborn, OH

4d

About The Position

The Service Department Porter supports dealership service operations by transporting customer vehicles and technicians between dealership locations and other designated facilities. The role also provides customer shuttle services as needed, assists with vehicle pickup and delivery, and helps maintain organized vehicle staging and service areas. The porter is expected to operate vehicles safely, communicate transportation needs and delays, and represent Wagner Subaru professionally.

Requirements

• Valid driver's license with a clean driving record.
• Ability to safely operate a variety of customer vehicles, including manual and automatic transmissions when applicable.
• Professional, dependable, and punctual.
• Strong communication and time-management skills.
• Ability to work independently and follow direction.
• Ability to work in a fast-paced automotive service environment.
• Ability to safely enter, exit, and move vehicles throughout the workday.
• Attention to detail and accountability.

Responsibilities

• Safely transport customer vehicles between dealership locations, remote shops, and other designated facilities.
• Shuttle technicians between the main dealership and remote service locations as operational needs require, prioritizing requests to minimize lost production time.
• Provide customer shuttle services when needed.
• Coordinate transportation requests with the Service Manager, advisors, and shop leadership, and communicate transportation needs or delays to management.
• Ensure vehicles are delivered to the correct location in a timely manner; assist with vehicle pickup and delivery when requested.
• Park and retrieve customer vehicles as directed.
• Maintain organization of customer parking areas, service drives, designated vehicle staging areas, and dealership service areas.
• Ensure customer vehicles are locked and secured when unattended.
• Immediately report vehicle damage, warning lights, or other concerns noticed during transportation to management.
• Assist service advisors and technicians with daily operational needs and move vehicles throughout the dealership and between service locations.
• Assist with organizing loaner vehicles and maintaining proper vehicle placement.
• Perform other duties as assigned to support department efficiency.
• Maintain a professional, courteous, reliable, and accountable approach with customers and employees.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed