Service Department Porter

Wagner Subaru • Bath Township, OH

5d

About The Position

The Service Department Porter supports dealership service operations by transporting customer vehicles and technicians between dealership locations, remote shops, and other designated facilities. The role also provides customer shuttle services and assists with vehicle pickup and delivery when requested. The porter coordinates transportation needs with the Service Manager, advisors, and shop leadership, ensuring vehicles reach the correct location in a timely manner.

The position is responsible for parking and retrieving vehicles, keeping customer parking areas, service drives, staging areas, and other service areas organized, and ensuring unattended customer vehicles are secured. The porter also supports service advisors and technicians, helps organize loaner vehicles, and reports vehicle damage, warning lights, or other concerns noticed during transportation to management.

The role requires a valid driver’s license and a clean driving record, the ability to safely operate a variety of vehicles, and a professional, dependable, and punctual approach. The porter is expected to communicate consistently, prioritize technician transportation requests, and represent Wagner Subaru professionally at dealership and remote locations.

Requirements

• Valid driver's license with a clean driving record.
• Ability to safely operate a variety of customer vehicles, including manual and automatic transmissions when applicable.
• Professional, dependable, and punctual.
• Strong communication and time-management skills.
• Ability to work independently and follow direction.
• Ability to work in a fast-paced automotive service environment.
• Ability to safely enter, exit, and move vehicles throughout the workday.
• Maintain a professional and courteous attitude with customers and employees.
• Transport vehicles safely and responsibly at all times.
• Demonstrate accountability, reliability, and attention to detail.

Responsibilities

• Safely transport customer vehicles between dealership locations, remote shops, and other designated facilities.
• Shuttle technicians between the main dealership and remote service locations as operational needs require.
• Provide customer shuttle services when needed.
• Coordinate transportation requests with the Service Manager, advisors, and shop leadership.
• Ensure vehicles are delivered to the correct location in a timely manner.
• Assist with vehicle pickup and delivery when requested.
• Park and retrieve customer vehicles as directed.
• Maintain organization of customer parking areas, service drives, and designated vehicle staging areas.
• Ensure customer vehicles are locked and secured when unattended.
• Maintain cleanliness and organization of dealership service areas.
• Report vehicle damage, warning lights, or concerns noticed during transportation immediately to management.
• Assist service advisors and technicians with daily operational needs.
• Help move vehicles throughout the dealership and between service locations.
• Assist with organizing loaner vehicles and maintaining proper vehicle placement.
• Perform other duties as assigned to support department efficiency.
• Prioritize technician transportation requests to minimize lost production time.
• Maintain consistent communication with management regarding transportation needs or delays.
• Represent Wagner Subaru professionally at dealership and remote locations.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed