Service Department Office Assistant
Thelen Auto Group•Bay City, MI
•Onsite
About The Position
At Thelen Auto Group, this administrative position provides primary administrative support for the manager and department. You must have excellent communication skills with a focus on customer satisfaction. This is an entry level position with the potential for advancement.
Requirements
- Must be computer proficient
- Valid driver's license
Nice To Haves
- General automotive knowledge/experience helpful, but not required
Responsibilities
- Oversee the administrative processes from start to finish, handling all paperwork surrounding parts ordering, repair tickets, etc.
- Oversee insurance paperwork & processing
- Assist with scheduling department work
- Work with the Parts Department to assist with ordering and receiving parts.
- Assisting customers on the phone or via email
- Opening and closing repair orders
- Ensure that customers receive prompt, courteous, and effective service and have a positive dealership experience
- Accounts payable and accounts receivable
Benefits
- health
- dental
- vision
- 401k with match
- disability
- paid time off
- highly competitive wages
- Health savings account
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
