Service Department Assistant

Papé Group•Seattle, WA
•$21 - $28•Onsite

About The Position

Pape' Material Handling, the premier capital equipment dealer in the West, is looking for an energetic Receptionist/Department Assistant to join their team. At Pape', they invest in employee growth through robust training programs and continuous support. They offer competitive compensation, exceptional benefits, and a strong work-life balance. This role is crucial to the team's success as the Receptionist and Department Assistant will be the face and voice of the branch, providing customers with an excellent experience and ensuring their needs are met. In addition to customer-facing duties, the role involves performing various administrative duties to support the branch and managers.

Requirements

  • Excellent verbal and written communication skills.
  • Ability to create and maintain good relationships with both internal and external customers.
  • Above-average typing and computer skills, including experience with Microsoft Outlook, Word, and Excel.
  • Exceptional organizational skills and attention to detail.
  • Ability to multi-task and work in a fast-paced environment.
  • 1-3 years of experience as a service department administrator.

Nice To Haves

  • A winning attitude.
  • A customer service mindset.
  • Enjoy working in a team environment.

Responsibilities

  • Be the face and voice of the branch.
  • Provide customers with an excellent experience.
  • Ensure customer needs are met.
  • Perform various administrative duties to support the branch and managers.

Benefits

  • Competitive pay based on your skills, training, and experience level.
  • 401(k) & Roth 401(k) Retirement Plans with Company Match
  • Medical, Dental, Vision and Prescription Insurance
  • Flexible Spending Accounts (Flex Plans)
  • Life Insurance
  • Short- and Long-Term Disability Insurance
  • Employee Assistance Program
  • Online and Instructor-Led Training
  • Tuition Reimbursement for Training Programs
  • Progressive Vacation Plans
  • Sick Leave
  • Paid Holidays (7 per year)
  • Advancement opportunities (promoting from within)
  • Training and mentoring
  • Open-door policy
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