Service Department Assistant
About The Position
Pape' Material Handling, the premier capital equipment dealer in the West, is looking for an energetic Receptionist/Department Assistant to join their team. At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family. Make a difference. Grow your career. Join the Pape' Team! As our Receptionist and Department Assistant, you will be the face and voice of our branch. You will have the first opportunity to give our customers an excellent experience and ensure their needs are met which makes you crucial to our team’s success. When you are not assisting customers, you will also perform various administrative duties to support the branch and managers. To thrive in this role, you must have a winning attitude, a customer service mindset, and enjoy working in a team environment.
Requirements
- Excellent verbal and written communication skills.
- Ability to create and maintain good relationships with both internal and external customers.
- Above-average typing and computer skills, including experience with Microsoft Outlook, Word, and Excel.
- Exceptional organizational skills and attention to detail.
- Ability to multi-task and work in a fast-paced environment.
- 1-3 years of experience as a service department administrator.
Responsibilities
- Be the face and voice of the branch.
- Provide customers with an excellent experience and ensure their needs are met.
- Perform various administrative duties to support the branch and managers.
Benefits
- Competitive pay based on your skills, training, and experience level.
- 401(k) & Roth 401(k) Retirement Plans with Company Match
- Medical, Dental, Vision and Prescription Insurance
- Flexible Spending Accounts (Flex Plans)
- Life Insurance
- Short- and Long-Term Disability Insurance
- Employee Assistance Program
- Online and Instructor-Led Training
- Tuition Reimbursement for Training Programs
- Progressive Vacation Plans
- Sick Leave
- Paid Holidays
- Advancement opportunities
- Open-door policy
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
