Service Delivery Intern - Spares & Repairs (Fall 2026, 8 or 12 months)
About The Position
This internship opportunity is with Hitachi Rail Canada Inc. in Toronto, Ontario, and is designed for students pursuing a degree in Supply Chain, Logistics, Business, or a related field. The intern will support the Urban Rail Signaling Service Delivery Customer Centre by managing incoming and outgoing repair deliveries and coordinating supporting activities to ensure on-time delivery and meet KPI commitments. This is a full-time, hybrid role for Fall 2026, with options for 8 or 12 months. Hitachi Rail is a global leader in digital transformation and technology within the rail industry, committed to sustainable and innovative work practices.
Requirements
- Currently enrolled in a Supply Chain, Logistics, Business, or related program.
- Strong organizational skills with a high attention to detail.
- Strong written and verbal communication skills.
- Ability to manage multiple tasks and deadlines in a time-sensitive environment.
- Comfortable working with data, tracking information, and learning new systems.
- Proficiency with Microsoft Office (Excel, Word, Outlook).
- Desire to work in a fast-paced, organized, positive team environment.
Nice To Haves
- Exposure to ERP systems (SAP or similar).
- Interest in logistics, supply chain operations, or repair services.
- Familiarity with shipping, transportation, or international logistics concepts is an asset.
- Familiarity with general transportation rules and regulations.
- Familiarity with international trade and with Customs rules, regulations.
- Interest in working in a structured, process-driven, team-oriented environment.
- Comprehensive knowledge/experience with Hitachi Rail products.
Responsibilities
- Assist with verifying incoming repair material against repair orders (RMAs) and shipping documentation.
- Support the logging and tracking of repair items in SAP once received and validated.
- Assist with outbound logistics activities for repairs sent to internal workshops and third-party vendors.
- Support shipment tracking, status updates, and coordination with couriers, freight forwarders, and customs brokers.
- Help maintain accurate repair and shipment records to support service KPIs and reporting.
- Assist internal teams and external partners with basic inquiries related to shipping status, documentation, and delivery timelines.
- Support data entry, reporting, and continuous improvement activities related to repair logistics processes.
- Perform other administrative and operational tasks in support of the Spares & Repairs team as required.
Benefits
- Paid internship
- Paid vacation
- Hybrid work model
- Mentorship and guidance through a Buddy Program
- Networking opportunities with the Executive Committee
- Access to Employee Resource Groups (ERGs)
- Social intern events (Coffee Breaks, Onsite/Offsite events)
- Business intern events (Intern Showcase & Graduation ceremony)
- Company social events (Holiday Party, Employee BBQs, Golf tournament, etc.)
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
