Service Delivery Center - QA Guidewire Testing Manager

EY•San Antonio, TX
•$86,600 - $224,700

About The Position

As a Manager within EY’s Service Delivery Center Guidewire Advisory practice, you will support Guidewire engagement teams in the field with integration, configuration, and data migration. The role is based in the Service Delivery Center, a core part of the Financial Services Office (FSO) Advisory practice, whose US-based resources deliver project-based work and managed services to US financial services clients. The position offers the opportunity to learn Guidewire software and grow within the Service Delivery Center. The work focuses on integration, configuration, or data. Integration work includes leading development of integration requirements and design aligned with technology architecture. Configuration work includes applying system analysis techniques, gathering information from resources, and analyzing and interpreting requirements. Data work includes leading team members in developing conceptual, logical, and physical data models, and managing data and understanding data structures. The Manager will manage a portfolio of talent within a designated service line, work collaboratively with colleagues, and receive training and development through established programs and on-the-job learning. Travel is required. EY describes its compensation and benefits package as including medical and dental coverage, pension and 401(k) plans, vacation, observed holidays, paid personal days, and programs supporting physical, financial, and social well-being. The listed salary ranges vary by office location: $103,900–$215,700 for New York City, Boston, Washington DC Metro Areas, Washington State, and Southern California; $108,200–$224,700 for Bay Area California offices; and $86,600–$197,800 for other US offices, including Sacramento. Individual salary depends on factors including education, experience, knowledge, skills, and geography.

Requirements

  • Bachelor’s degree or Master’s degree and related work experience.
  • 5 years of experience managing and supervising a team of technology advisors through all phases of the technology life cycle, including requirements definition, architecture design, conversion, and testing.
  • Desire to work in a computer-related career where more than 80% of time is spent on system-related activity, such as software configuration, development, workflow design, process design, analysis, and quality assurance.
  • Excellent interpersonal, written, and verbal communication skills.
  • Proficiency with MS Office, including MS Excel, MS Word, and MS PowerPoint.
  • Demonstrated analytical and problem-solving skills.
  • Effective organization and time-management skills, with the ability to work under pressure and adhere to project deadlines.
  • Willingness to travel.

Nice To Haves

  • Bachelor’s degree in Computer Science, Engineering, Technology, Industrial Administration, Business, or a related field.
  • At least 5 years of relevant experience at a financial services company or comparable experience advising a financial services company.
  • At least 3 years of experience working at or advising a property and casualty insurance carrier.
  • Certifications are encouraged.

Responsibilities

  • Support Guidewire engagement teams in the field with integration, configuration, and data migration.
  • Lead development of integration requirements and design aligned to technology architecture, when working in integration.
  • Apply system analysis techniques and procedures, gather required information, and analyze and interpret requirements, when working in configuration.
  • Lead team members in developing conceptual, logical, and physical data models; manage data and understand data structures, when working in data.
  • Manage a portfolio of talent within a designated service line.
  • Collaborate with colleagues to deliver project-based work and managed services to US financial services clients.

Benefits

  • Medical coverage
  • Dental coverage
  • Pension plan
  • 401(k) plan
  • Minimum of 15 vacation days
  • Ten observed holidays
  • Three paid personal days
  • Programs and benefits designed to support physical, financial, and social well-being
  • Training and development through established programs and on-the-job training
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