Service Delivery Center, Quality Assurance, Testing - Analyst

EY • San Antonio, TX

3d • $55,400 - $128,500

About The Position

EY’s Financial Services Organization (FSO) has US-based Service Delivery Centers that work with client-serving professionals to deliver project-based work and managed services to US financial services clients. The Analyst will design, build, deploy, and customize technical solutions that accelerate and streamline software application delivery and system integration projects, with a particular focus on improving software testing through innovative tools and automation.

Most projects use Java, with opportunities to work with web technologies such as Angular and React, other languages such as .NET and Python, microservices, and databases. The role may also involve emerging technologies such as machine learning, natural language processing, and data analytics. The Analyst will develop custom frameworks, tools, utilities, automation drivers, parsers, and integrations, and extend existing frameworks to address complex client problems.

The role calls for strong testing expertise, technical problem-solving, client relationship development, and the ability to guide and review team work. Analysts are expected to produce high-quality deliverables with limited supervision, lead team meetings, mentor colleagues, and contribute to technical solutions and practice capabilities.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Accounting, Finance, or a related field.
• Approximately 2 years of relevant work experience.
• Passion and interest in solving problems using technology.
• Technical knowledge across the software lifecycle, including design, architecture, development, and testing.
• At least 1 year of experience and strong knowledge in Java and object-oriented programming concepts.
• Knowledge of common Java libraries and concepts, such as linked hash maps and serialization.
• Experience in Java development and architecture best practices.
• At least 1 year of experience with test automation using tools such as JUnit, Selenium, or RESTAssured.
• At least 1 year of experience with at least three of the following: complex test automation framework design, implementation, and use; data querying such as SQL; data analytics and statistics; an artificial intelligence sub-area or use case; or CI/CD implementations and tools such as Jenkins, Ansible, or GitLab.
• Working knowledge of web technologies such as Angular, React, and HTML/CSS.
• Innovative and creative thinking, including the ability to think outside the box.
• Resourcefulness and ability to find solutions individually and as part of a team.
• Ability to develop client relationships across multiple levels and support sales efforts.
• Ability to effectively lead and mentor others technically and professionally.

Nice To Haves

• Certifications or degree specializations in application development, analytics, test automation, or artificial intelligence.
• Agile certification.

Responsibilities

• Work with client engagement and delivery center leadership teams to execute the Engagement Management Framework.
• Conduct tests and analyze results to ensure software meets or exceeds specified standards and client requirements.
• Plan, design, and implement tools and assets to solve complex problems, primarily using custom Java-based tools and frameworks.
• Develop client relationships across multiple levels and support sales efforts.
• Contribute consistently to the development of technical solutions throughout the solution delivery center.
• Lead team meetings, including status meetings.
• Provide detailed reviews of associates’ and analysts’ work products.
• Produce high-quality deliverables with no supervision.
• Coach team members and foster an innovative, inclusive, and team-oriented environment.
• Share knowledge and develop engagement tools and enablers to build practice capability.
• Lead and mentor others technically and professionally.

Benefits

• Medical coverage.
• Dental coverage.
• Pension and 401(k) plans.
• Vacation and paid time off, including designated EY holidays, winter and summer breaks, personal/family care, and other leaves of absence.
• Training and development through established programs and on-the-job training.
• Support, coaching, and feedback from colleagues.
• Opportunities to develop new skills and progress your career.
• Flexible vacation policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level