Service Coordinator-Redeemer Community

National Church Residences•Dayton, OH

About The Position

National Church Residences is seeking a Service Coordinator for Redeemer Community, a 50-unit senior apartment community in Dayton, Ohio. The Service Coordinator advances better living and care for seniors by coordinating resident programs and activities, connecting residents with community resources, addressing basic needs and concerns, and building relationships with residents, families, and service providers. This is a part-time position scheduled for 25 hours per week.

Requirements

Working knowledge of supportive services and local community resources.
Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Nice To Haves

Bachelor’s degree in social work or a related field.
Two or more years of experience delivering social services to elderly and/or family populations.

Responsibilities

Advocate for residents and use organization, problem-solving, and follow-through to achieve results.
Coordinate programs and activities for residents.
Act as a liaison to community agencies, network with service providers, and identify new services available to residents; seek low-cost providers or negotiate discounts.
Engage residents in the building to identify needs and make referrals to community agencies when appropriate.
Develop a resource directory listing state and/or local service providers.
Sponsor educational events on topics such as health care, agency support, life skills, and referral sources.
Provide quality customer service, address residents’ concerns, and assist with basic needs.
Help residents access and use community services, including housekeeping, meals, transportation, personal services, financial assistance, and day care counseling.
Monitor and document feedback or concerns from residents and their families, and relay that information as appropriate.
Manage internal and external relationships using appropriate communication and interpersonal skills.

Benefits

Medical and prescription coverage with three plan options.
Healthcare Flexible Spending Account or employer-funded Health Savings Account.
Fertility and family-building support, weight management, and chronic condition support.
Parental leave paid at 100% for four weeks.
Dental and vision coverage.
Company-provided life and accidental death and dismemberment insurance, and disability coverage.
Voluntary benefits including life and accidental death and dismemberment insurance for employees and family, accident insurance, hospital indemnity, critical illness coverage, and pet coverage.
Dependent care Flexible Spending Account with company match, and transportation and parking Flexible Spending Accounts.
Well-being programs, including an enhanced Employee Assistance Program with mental health and work-life support, tobacco cessation, and Well-Being Your Way rewards and reimbursements of up to $1,000 per year.
Retirement program with immediate company funding at 3%, increasing up to 5% over time, and an additional company match of up to 5% when the employee contributes.
Tuition expense reimbursement.
Paid time off and nine paid holidays.