Service Coordinator-Redeemer Community

National Church Residences•Dayton, OH

About The Position

The Service Coordinator at Redeemer Community, a 50-unit senior apartment community in Dayton, Ohio, coordinates programs and activities and connects residents with supportive services. The role advocates for residents, identifies needs, develops community resources, and helps residents access services. This is a part-time position scheduled for 25 hours per week. National Church Residences seeks a Service Coordinator who shares its vision of advancing better living and care for seniors. A bachelor’s degree in social work or a related field and two or more years of experience delivering social services to elderly and/or family populations are preferred. Candidates should have working knowledge of supportive services and local community resources, and the ability to advocate, organize, problem-solve, and deliver results for residents. Benefits and programs vary by full-time, part-time, or contingent status. The described total rewards package includes medical and prescription coverage options, dental and vision coverage, life and disability coverage, voluntary insurance options, spending accounts, well-being programs, retirement contributions and matching, tuition reimbursement, paid time off, and paid holidays.

Requirements

Working knowledge of supportive services and local community resources.
Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Nice To Haves

Bachelor’s degree in social work or a related field.
Two or more years of experience delivering social services to elderly and/or family populations.

Responsibilities

Advocate for residents and demonstrate the ability to organize, problem-solve, and deliver results.
Coordinate programs and activities for residents.
Serve as a liaison to community agencies, network with service providers, and identify new services for residents.
Identify low-cost service providers and negotiate discounts where possible.
Engage residents to identify needs and make referrals to community agencies when necessary.
Develop a resource directory listing state and/or local service providers.
Sponsor educational events on health care, agency support, life skills, and referral sources.
Provide quality customer service, address residents’ concerns, and assist with basic needs.
Assist residents in acquiring and using community services such as housekeeping, meals, transportation, personal services, financial assistance, day care, and counseling.
Monitor and document feedback or concerns from residents and their families.
Manage internal and external relationships using appropriate communication and interpersonal skills.

Benefits

Medical and prescription coverage with three plan options and a Healthcare Flexible Spending Account or employer-funded Health Savings Account.
Fertility and family-building support, weight management, and chronic condition support.
Parental leave paid at 100% for four weeks.
Dental and vision coverage.
Company-provided life and accidental death and dismemberment insurance, and disability coverage.
Voluntary life and accidental death and dismemberment insurance, accident insurance, hospital indemnity, critical illness coverage, and pet coverage.
Dependent-care flexible spending account with company match, and transportation and parking spending accounts.
Well-being programs, including an enhanced employee assistance program, tobacco cessation, and rewards and reimbursements of up to $1,000 per year through Well-Being Your Way.
Retirement program with immediate company funding at 3%, increasing up to 5% over time, plus a company match of up to 5% when the employee contributes.
Tuition expense reimbursement.
Paid time off and nine paid holidays.