Service Coordinator

Pressley Ridge Career•Pittsburgh, PA

9d•Hybrid

About The Position

The primary function of the Service Coordination is to provide the person with serious mental health issues with professional assessment, service planning, service coordination, referral, and re-evaluation services required for a safe and healthy community life which is manifested through stability in relationships, housing and employment or meaningful activity. The development of enduring relationships with those served is critical, with persistent outreach, being the central contact point in the system, coordinating care and assisting the person in their recovery process. This is done in accordance with Pressley Ridge’s vision, mission and values, and emerging mental health Recovery Principles. This position provides an essential recovery orientation.

Requirements

State Police; FBI clearance; child abuse clearance; CPSL Mandated Reporter-Recognizing and Reporting Child Abuse training; any additional background checks/clearances required by state governing bodies.
Valid driver’s license and current vehicle insurance.

Responsibilities

Develops relationships with the individual, his/her family and other important people in his/her life as identified and with consent of the individual served.
Assesses individual and family strengths and needs in a collaborative method through individual and/or collateral interviews and reviews of social and clinical information provided by other entities.
In close collaboration with the consumer, family members and other service providers, promotes service planning efforts which result in developing, documenting and implementing a comprehensive service plan driven by the individual utilizing all the agreed upon strengths and needs.
Evaluates all services received by individuals who are served by the Service Coordination program.
Reviews cases, meets with individuals’ families, members of the treatment team, agency directors, advocates, attorneys, school personnel and attends staffing in or out of the office.
Investigates new resources and communicates with directors of prospective resources as a liaison on behalf of the individual being served.
Maintains an up-to-date catalog of available community resources, including location, eligibility requirements and program alternatives.
Convenes and facilitates interdisciplinary service planning meetings or other related team meetings to ensure appropriateness and responsiveness of services in relation to individual and/or family needs. Whenever possible, the individual, family and others requested by the individual will be present in service planning meetings.
Ensures individuals being served needs are met through the utilization of natural supports (family, friends), community and generic services and specialized services (MH/MR, Supported Employment, OVR, D&A). Assists individual and family to identify, link, access and coordinate such resources.
Provides culturally competent services with consideration for the individual’s racial, religious, sex, sexual orientation, age and ethnic background and identification.
Advocates for and with the individual being served to ensure responsiveness from natural, community generic and specialized services/supports. Advocacy includes providing information, removing barriers, creating options and resolving problems.
Maintains an accurate and timely record of Service Coordination activity.

Benefits

Medical coverage available with a Health Savings Account (HSA) with employer match
Prescription coverage
Dental and vision plans
Patient advocate and Medicare specialists available at no cost
Dependent Care Flexible Savings Account
Retirement savings plan with an employer match
Free life insurance and AD&D
9 paid holidays (7 recognized holidays plus a floating and birthday holiday per year)
Tuition reimbursement (if applicable)
Employee Assistance Program (EAP)