Service Coordinator

The Sack Company•Charlotte, NC

6d•Onsite

About The Position

The Sack Company is a commercial MEPF (Mechanical, Electrical, Plumbing, and Fire Sprinkler) company that is currently looking for motivated candidates to join our team! We are seeking a Service Coordinator in our construction firm. As part of our team, you will process client inquiries until resolved, address inbound calls, and maintain documentation as it relates to the department you are assigned to. You should have ample experience using various forms of communication (phone calls, emails, in-person interactions) as a front-of-line point of contact for our organization.

Requirements

Ample experience using various forms of communication (phone calls, emails, in-person interactions)
Ability to work on tasks independently or as a team with supervised direction
Strong attention to detail and deadlines
Excellent communication skills
Driver's License (Required)

Nice To Haves

Three or more years in a client-oriented, customer service, or related administrative position is desired
Construction or Service Department experience a plus
Customer/Client Service: 3 years (Preferred)

Responsibilities

Resolve construction and service related client inquiries
Work with department officials to provide optimal solutions to clients
Maintain timely communication on multiple platforms between internal and external parties
Assist with material procurement and requisition needs