Service Coordinator (SBA) Adult Unit

North Bay Regional Center•Santa Rosa, CA
•$62,244 - $68,652•Hybrid

About The Position

The Service Coordinator (SBA) Adult Unit role is described as a Social Services Case Manager (Service Coordinator) position. The position manages delivery of services to regional center clients, including clients with intensive physical or emotional needs, and ensures that each client’s Individual Program Plan and its objectives are met. The role uses person-centered planning to help clients access public and private resources before regional center funds are used to purchase services. North Bay Regional Center provides advocacy, services, support, and care coordination to children and adults with intellectual and developmental disabilities and their families in Napa, Sonoma, and Solano counties. It is a nonprofit private corporation that contracts with California’s Department of Developmental Services to coordinate services and supports. The center serves more than 13,000 people and works with community-based organizations and agencies to support clients’ independence and participation in their communities. The salary range is $62,244–$68,652, with opportunities for 5% increases annually. The position requires face-to-face, in-person interactions with clients, family members, community members, and coworkers. Employees must live within commuting distance of their preferred NBRC office and the geographic area of their assigned clients. A hybrid arrangement may be available after at least three months of in-office work and successful demonstration of performance expectations; 100% remote work is not available.

Requirements

  • Bachelor’s degree in a field with content related to developmental disabilities, such as Social Work, Psychology, Counseling, Special Education, or Nursing; the minimum education requirement may not be waived.
  • Three years of experience working with individuals with developmental disabilities.
  • Enjoy working with clients and assisting people with developmental disabilities.
  • Live within commuting distance of the preferred NBRC office and the geographic location of assigned clients.

Nice To Haves

  • Master’s degree preferred.
  • Bilingual Spanish-to-English language ability preferred.

Responsibilities

  • Use person-centered planning to assist clients in accessing public and private resources before using regional center funds to purchase services.
  • Manage the delivery of services to regional center clients, including clients with intensive physical or emotional needs.
  • Ensure that clients’ Individual Program Plans and objectives are met.
  • Monitor vendor services and verify that services are delivered in accordance with purchase-of-service authorizations.
  • Evaluate the effectiveness of clients’ Individual Program Plans and ensure appropriate community resources are available to clients.
  • Conduct annual reassessments of clients’ developmental status in conjunction with the interdisciplinary team.
  • Conduct client assessments on an occasional basis.

Benefits

  • CalPERS Retirement Plan.
  • CalPERS Medical Insurance Plans with generous employer contributions.
  • Dental insurance with no cost for employee-only coverage.
  • Vision insurance with a $5 per month employee cost share for employee-only coverage.
  • Flexible Spending Accounts for medical and dependent care.
  • 100% employer-paid life insurance.
  • Vacation and sick accrual policies.
  • Employee Referral Reward Program.
  • 16 paid agency holidays per year.
  • CalPERS 457 Supplemental Retirement Plan.
  • Monthly language differential: $225 for speaking, reading, and writing a language other than English; $150 for speaking a language other than English; or $200 for using American Sign Language.
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