Service Coordinator-Chateau Maurice

National Church Residences•Paris, TN

10d

About The Position

National Church Residences is seeking a Service Coordinator for Chateau Maurice, a 40-unit senior apartment community in Paris, Tennessee. The coordinator helps advance better living and care for seniors by organizing resident programs and activities, connecting residents with community services, and providing customer service and support. This position is part-time, 24 hours per week. The coordinator works with residents, their families, community agencies, and service providers to identify needs, make referrals, develop local resources, and address concerns. The role also includes arranging educational events and documenting and communicating resident feedback.

Requirements

Bachelor’s degree in social work or a related field preferred.
Two or more years of experience delivering social services to elderly and/or family populations preferred.
Working knowledge of supportive services and local community resources.
Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Nice To Haves

Bachelor’s degree in social work or a related field.
Two or more years of experience delivering social services to elderly and/or family populations.

Responsibilities

Demonstrate the ability to advocate, organize, problem-solve, and achieve results for residents.
Coordinate programs and activities for residents.
Serve as a liaison to community agencies, network with community service providers, identify new services, and seek low-cost providers or negotiate discounts.
Engage residents to identify needs and refer them to community agencies when appropriate.
Develop a resource directory listing state and/or local service providers.
Sponsor educational events on subjects such as health care, agency support, life skills, and referral sources.
Provide customer service to residents, address concerns, and assist with basic needs.
Help residents acquire and use community services, including housekeeping, meals, transportation, personal services, financial assistance, day care, and counseling.
Monitor and document feedback or concerns from residents and their families, and relay that information as appropriate.
Manage internal and external relationships using appropriate communication and interpersonal skills.

Benefits

Medical and prescription coverage with three plan options and a nationwide provider network.
Healthcare Flexible Spending Account or employer-funded Health Savings Account.
Fertility and family-building support, weight management, and chronic-condition support.
Paid parental leave at 100% for four weeks.
Dental and vision coverage.
Company-provided life and accidental death and dismemberment insurance, and disability coverage.
Voluntary life and accidental death and dismemberment coverage, accident insurance, hospital indemnity, critical illness coverage, and pet coverage.
Dependent-care Flexible Spending Account with company match, and transportation and parking Flexible Spending Accounts.
Well-being programs, including an enhanced employee assistance program with mental health and work-life support, tobacco cessation, and rewards and reimbursements of up to $1,000 per year through Well-Being Your Way.
Retirement program with immediate company funding starting at 3%, increasing up to 5% over time, plus an additional company match of up to 5% when employees contribute.
Tuition expense reimbursement.
Paid time off and nine paid holidays.