Service Contractor Coordinator

Champion Homes•Abilene, TX

1d•Onsite

About The Position

Titan Factory Direct is seeking a highly organized Service Contractor Coordinator to manage scheduling, communication, and execution of service work across our homes and communities. This role is critical to keeping projects on track, contractors aligned, and customers informed. If you are detail-oriented, proactive, and thrive in a coordination-heavy role, this is a strong opportunity with a growing company.

Requirements

Strong organizational and time-management skills
Ability to manage multiple schedules and priorities simultaneously
Clear and professional communication (phone, text, email)
Detail-oriented with strong follow-through
Problem-solver who can adapt quickly in a fast-paced environment
Comfortable working with contractors, vendors, and internal teams

Nice To Haves

Experience in coordination, dispatch, construction, or service scheduling
Background in housing, construction, or home services (a plus)
Experience with CRM systems, scheduling tools, or spreadsheets
Bilingual (Spanish/English) is a plus

Responsibilities

Schedule and coordinate contractors for home setup, service, and repairs
Requesting and collecting bids
Communicate timelines, updates, and expectations with contractors and customers
Track job progress and ensure work is completed on time and to standard
Maintain organized records of service requests, schedules, and completion status
Follow up with contractors to ensure accountability and quality
Coordinate with sales, operations, and management teams
Resolve scheduling conflicts and adjust priorities as needed