Service Center Supervisor- Eurofins Drinking Water and Wastewater West, Bend, OR

Eurofins•Bend, OR

11d•$65,000 - $70,000•Onsite

About The Position

Eurofins Drinking Water and Wastewater West is seeking a Service Center Supervisor to join their team in Bend, OR. This role involves overseeing all activities and employees of the location, managing projects, and performing various analytical testing on water samples. The supervisor will also be responsible for client communication, scheduling, inventory management, and ensuring compliance with laboratory standards and certifications.

Requirements

Aseptic technique
Excellent customer service
Reliable, timely and punctual
Multitasking with strong time management
Work within strict time requirements of microbiology tests
Excellent documentation, computer and organization skills
Must be able to communicate effectively with lab personnel and clients
Bachelor’s degree in microbiology, biology, or equivalent
Minimum of two weeks training at academic institution in microbiological analysis of drinking water or 80 hours on the job training

Nice To Haves

Previous knowledge of environmental testing and compliance regulations is desired
2 years customer experience preferred

Responsibilities

Oversee all activities and employees of the location
Project management of all received samples and projects as needed
Analyze microbiology and inorganic testing on potable and non-potable water samples
Perform monthly environmental testing (water, surfaces, air) and annual calibrations
Receive and log potable water and non-potable water samples from clients
Create microbiological and chemical projects and reports and corresponding invoices
Prepare various media types for sample analysis
Submit all compliance drinking water to Oregon State Heath Authority and EPA as needed
Answer and respond to all client correspondence via phone and email
Schedule all equipment calibration and maintain diligent records
Schedule all sample collections performed by the location
Consult public on testing and sampling procedures
Consult water systems and utilities on testing and sampling procedures
Maintain laboratory supply inventory
Maintain all SOPs and training documents
Maintain all NELAP certification requirements including but not limited to: proficiency testing, internal audits, logbook audits, on-site audits by accreditation body and audit responses
Act as onsite Quality Control Officer
Maintain and organize clients chemical and sampling schedules along with bottle orders and personalized CoCs
Ability to analyze samples on weekends, holidays and on call, as needed