About The Position

Eurofins Drinking Water and Wastewater West is hiring a Service Center Supervisor for its Bend, Oregon location. The supervisor oversees the location’s employees and activities while managing received samples and projects. The role also performs microbiological and inorganic testing of potable and non-potable water, supports clients with testing and sampling procedures, and maintains the site’s operational, quality, and compliance requirements. This is a full-time, salaried position with a Monday-to-Friday schedule of 8 a.m. to 5 p.m.; longer hours and weekends may be needed. The stated salary range is $65,000 to $70,000 annually. Candidates within commuting distance of Bend are encouraged to apply.

Requirements

  • Associate degree in chemistry, microbiology, biology, environmental science, or a related physical, chemical, or environmental science discipline.
  • Either at least 16 semester credit hours in chemistry and at least two years of experience performing environmental chemical analyses, or at least four semester credit hours in general microbiology and at least one year of experience performing microbiological analyses, including drinking-water microbiology testing.
  • Aseptic technique.
  • Excellent customer service.
  • Reliability, timeliness, and punctuality.
  • Ability to multitask and manage time effectively.
  • Ability to work within strict time requirements for microbiology tests.
  • Excellent documentation, computer, and organizational skills.
  • Ability to communicate effectively with laboratory personnel and clients.
  • Professional working proficiency in English, including reading, writing, and speaking.
  • Authorization to work indefinitely in the United States without restriction or sponsorship.

Nice To Haves

  • Two years of customer experience preferred.
  • Previous knowledge of environmental testing and compliance regulations is desired.

Responsibilities

  • Oversee all activities and employees at the location.
  • Manage received samples and projects as needed.
  • Analyze microbiology and inorganic tests on potable and non-potable water samples.
  • Perform monthly environmental testing of water, surfaces, and air, and conduct annual calibrations.
  • Receive and log potable and non-potable water samples from clients.
  • Create microbiological and chemical projects and reports, along with corresponding invoices.
  • Prepare various media types for sample analysis.
  • Submit compliance drinking-water information to the Oregon State Health Authority and EPA as needed.
  • Respond to client correspondence by phone and email.
  • Schedule equipment calibration and maintain records.
  • Schedule sample collections performed by the location.
  • Advise the public, water systems, and utilities on testing and sampling procedures.
  • Maintain laboratory supply inventory, SOPs, and training documents.
  • Maintain NELAP certification requirements, including proficiency testing, internal audits, logbook audits, accreditation-body onsite audits, and audit responses.
  • Act as the onsite Quality Control Officer.
  • Organize client chemical and sampling schedules, bottle orders, and personalized CoCs.
  • Analyze samples on weekends, holidays, and on call as needed.

Benefits

  • Comprehensive medical coverage.
  • Life and disability insurance.
  • 401(k) with company match.
  • Paid holidays.
  • Paid time off.
  • Dental and vision options.
  • Career development support.
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