Service BDC
Lou Fusz Kia of Evansville•Evansville, IN
•Onsite
About The Position
The Lou Fusz Automotive Network has been has been serving the St. Louis and surrounding areas for nearly 70 years! If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people.
Requirements
- Strong computer skills, including Outlook, Excel and Word (and preferably dual-screen experience)
- Strong customer service background
- Excellent verbal and written communication skills
- Punctual, reliable and eager to improve
- Clean driving record and valid driver’s license
Responsibilities
- Schedule service appointments and speak with customers every single day by following up over the phone after each appointment.
- Actively listen to customers, answering their questions, and directing them appropriately as they request.
- Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries.
- Advise maintenance recommendations.
- Confirm scheduled and missed appointments.
Benefits
- Extremely competitive Medical/RX/Dental/Vision Reimbursement Plans
- Company paid Life Insurance/Accidental Death & Dismemberment/Long Term Disability
- 401k Plan with Company Match
- Voluntary Benefits including short term disability/accident/critical illness/universal life/cancer and vision
- Vacation
- Holidays
- Personal Time Off
- Bereavement Leave
- Employee Discounts
- Referral Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
