Service BDC
Friendly Honda•Poughkeepsie, NY
•Onsite
About The Position
Friendly Honda's service department is expanding and requires personnel to manage customer inquiries and schedule appointments. This role is ideal for individuals interested in working within the Automotive Service Industry.
Requirements
- Good verbal and written communication skills
- Self-motivation
- Proficiency with Microsoft Word, Excel, and Outlook
- Drive to succeed customer expectations
- Excellent organizational skills
Responsibilities
- Handle all phone appointments
- Work with internet leads accordingly to set an appointment for a proper service appointment
- Deliver inquiries/messages intended for other service personnel and departments promptly
- Speak directly with customer to assist with all inquiries and issues
- Administer rental coordination for customers while cars are in service
Benefits
- Monthly performance bonuses
- Uniforms supplied
- Paid vacation
- Paid sick time
- 401K
- Health and dental insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
