Toyota Service BDC Representative

Lithia & Driveway • Chesapeake, VA

1d • $15 - $17 • Onsite

About The Position

At Priority Toyota Chesapeake, we know that exceptional customer service starts with exceptional people. As a Service BDC Representative, you'll be part of a supportive, team-focused environment where your communication skills and dedication to customer satisfaction make a real impact. We offer opportunities for professional growth, ongoing training, and the chance to build a rewarding career with one of the area's leading automotive dealerships. If you enjoy helping customers, thrive in a fast-paced environment, and want to be part of a team that values your contributions, Priority Toyota is the place for you.

Requirements

• Strong verbal communication and customer-service skills
• Comfortable on the phone and able to handle a high call volume
• Organized, detail-oriented, and able to multitask
• A positive attitude and a team-player mentality
• High School graduate or equivalent, 18 years or older required.

Nice To Haves

• Previous BDC or call-center experience is a plus, but not required

Responsibilities

• Handle inbound and outbound service calls with professionalism and urgency
• Schedule service appointments and follow up with customers
• Provide exceptional customer service and ensure a smooth service experience
• Work closely with service advisors and management to meet department goals
• Maintain accurate records and communication logs

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED