Kendall Toyota Service BDC Receptionist

Kendall Dealership Holdings • Eugene, OR

4d • Onsite

About The Position

Kendall Toyota of Eugene is hiring for a Service BDC Receptionist to join our Service team. At Toyota, our service department is a fast-paced environment serving clients throughout the community. Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Eugene.

Requirements

• Customer service skills
• Work ethic
• Motivation
• Time management skills

Responsibilities

• Make outbound calls to prospective customers (75- 125 calls per day total).
• Contact customers to schedule service appointments.
• Quickly, politely and accurately determines customer service needs.
• Use telephone, email and other means to communicate with customers and vendors.
• Answer telephones consistent with company standards; provide information to callers and route calls.
• Staying knowledgeable on current service department offers.
• Offering clients service appointment specials that may fit their needs.
• Input and maintain vehicle and customer information in computer system.
• Performs data entry and performs general office clerical tasks including: working within Excel Spreadsheets to document daily client contacts.

Benefits

• Competitive pay
• Competitive Paid Time Off
• Career path development opportunities
• Discounts on parts, service and vehicle purchases for you and your immediate family
• Medical, Dental and Vision insurance
• Paid Life insurance
• 401(k) plan w/ Fidelity
• Accident and Illness supplemental plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed