Service BDC Administrator

Lithia & Driveway•Union, NJ

5d•$16 - $20•Onsite

About The Position

Planet Honda is hiring a Service BDC Administrator (described in the posting as a Service Receptionist) to support the Service Department. The role involves welcoming customers, answering incoming calls, maintaining the service desk and lounge, and coordinating with Service Advisors and the Warranty team so customer needs are addressed. Other clerical and administrative duties may be assigned. This is a full-time position requiring Saturday and evening availability. The posted pay range is $16.00 to $20.00 per hour, depending on experience and other job-related factors. Applicants must be high school graduates or equivalent and at least 18 years old. A valid driver's license and acceptable driving record are required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Requirements

At least 2 years of experience in an administrative, customer-facing role.
Strong attention to detail and a sense of urgency.
Courteous and professional communication skills.
Valid driver's license in the state of residence and an acceptable driving record.
High school graduate or equivalent.
At least 18 years old.

Nice To Haves

Dealership experience is preferred but not required.

Responsibilities

Greet and assist Service Department customers promptly, courteously, and professionally.
Answer incoming phone calls according to company policies in a friendly, prompt, and professional manner.
Maintain the cleanliness and appearance of the desk and service lounge.
Regularly interact with Service Advisors and the Warranty team to ensure customer needs are addressed and met.
Perform other clerical and administrative duties as assigned.