Service Associate, Part Time - Huntington

Macy's•South Huntington, NY
•$17 - $23•Onsite

About The Position

The Service Associate, referred to as a B-Helpful Professional, is an energetic and engaged resource for customers and associates throughout the store. The role helps deliver an easy and enjoyable shopping experience through speed, attention to detail, collaboration, and teamwork. The associate manages an in-store service hub, assisting customers with Buy Online Pick-up in Store orders, straightforward returns, tourism information, and appointments for in-store services.

Requirements

  • Strong interpersonal skills and the proven ability to communicate and share information with diverse groups of customers and peers.
  • Resourcefulness and the ability to adapt quickly to changing priorities.
  • Ability to work independently and as part of a team.
  • Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
  • Candidates with a high school diploma or equivalent are encouraged to apply; no experience is required.

Responsibilities

  • Greet and engage customers, providing a genuine and friendly interaction to create an easy, seamless, and enjoyable in-store experience.
  • Use technology proficiently.
  • Participate in merchandising and operational requirements of the role.
  • Assist customers with Buy Online Pick-up in Store orders and easy returns.
  • Provide tourism information and facilitate appointments for in-store services.

Benefits

  • Performance and referral bonus opportunities
  • Merchandise discounts
  • Inclusive, challenging, and fun work environment
  • Employee Assistance Program with mental health and financial literacy resources
  • Colleague Resource Groups and give-back/volunteer opportunities
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