About The Position

The B-Helpful Professional serves as an energetic, engaged resource for customers and associates throughout the store. The role supports Bloomingdale’s goal of delivering a distinctive, easy, and enjoyable shopping experience through attentive service, speed, attention to detail, collaboration, and teamwork. The associate manages an in-store service hub, assisting customers with Buy Online Pick-up in Store orders, simple returns, tourism information, and appointments for in-store services.

Requirements

  • Candidates with a high school diploma or equivalent are encouraged to apply.
  • No experience required.
  • Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
  • Resourcefulness and the ability to adapt quickly to changing priorities.
  • Ability to work independently and as part of a team.
  • Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
  • Ability to stand and walk for prolonged periods; the role may involve reaching, crouching, kneeling, and stooping, and requires color vision.
  • Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.
  • Ability to frequently lift or move up to 25 pounds.

Responsibilities

  • Greet and engage customers, providing genuine and friendly interactions.
  • Help create an easy, seamless, and enjoyable in-store experience.
  • Manage an in-store service hub and assist with Buy Online Pick-up in Store orders.
  • Process easy returns.
  • Provide tourism information and facilitate appointments for in-store services.
  • Use technology proficiently.
  • Participate in merchandising and operational requirements of the role.

Benefits

  • Performance and referral bonus opportunities
  • Merchandise discounts
  • Inclusive, challenging, and fun work environment
  • Employee Assistance Program with mental health and financial literacy resources
  • Colleague Resource Groups and give-back/volunteer opportunities
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