Service Assistant

Spare Time Entertainment • Vernon Rockville, CT

8d • Onsite

About The Position

This role involves supporting servers and kitchen staff, ensuring efficient food service, and maintaining a clean and organized environment. The Service Assistant acts as a key communication link between front-of-house and back-of-house operations, contributing to a positive guest experience.

Requirements

• High school diploma preferred.
• Previous work experience preferred.
• Able to stand and walk for extended periods of time.
• Able to lift 50 pounds.

Responsibilities

• Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.).
• Serve guests utilizing Spare Time Entertainment’s Steps of Service.
• Provide support to servers and kitchen staff.
• Assist with prepping food.
• Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies).
• Demonstrate ability to review ordered items before leaving the kitchen and efficiently delivers ready items to the accurate location.
• Ensure food is served in accordance with safety standards (e.g. proper temperature).
• Act as the contact point between Front of the House and Back of the House staff.
• Inform restaurant staff about guests’ feedback or requests (e.g. when they ask for the check).
• Assist the wait staff with table turnover – set up and break down.
• Remove soiled dishes and utensils and maintain dish area.
• Polish and rolled silverware.
• Ensure that families with young children receive kid’s menus and special silverware sets.
• Promote knowledge of the location’s features and upcoming events.
• Demonstrate knowledge of the menu, with the ability to make suggestions and answer guest’s questions about ingredients.
• Maintain clean equipment and working areas by following the restaurant’s preventative maintenance programs and in accordance with Local, State, and Federal Health Department Codes.
• Keep products and areas organized and restocked as needed, communicating any inventory shortages to supervisor.
• Report all violations to management.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED