Service Assistant - Houston, TX

Lucid Motors • Houston, TX

1d

About The Position

The Service Assistant works with other members of the service team to ensure the day-to-day operation runs smoothly. The role requires handling a rapidly changing workload and prioritizing tasks accordingly. It offers an opportunity to gain experience, learn, and develop a career in the automotive industry. The position provides customer service to Lucid clients and supports vehicle movements, delivery preparation, basic shop repairs, and other service-department needs.

Requirements

• Be at least 18 years of age.
• Have basic automotive knowledge.
• Be willing to obtain forklift certification after hire.
• Have strong organizational skills and attention to detail.
• Have excellent communication and interpersonal skills.
• Be able to work in a fast-paced environment and multitask.
• Be able to stand and walk for extended periods.
• Be willing to complete Lucid-provided CPR training after hire.
• Have a valid driver’s license with no suspensions within the past year. Drivers under 21 must have held a driver’s license for at least three years and successfully complete Lucid training upon hire.
• Be available to work full-time, including weekends or extended hours during busy periods.

Responsibilities

• Provide a world-class customer experience to internal and external Lucid clients.
• Drive vehicles to drop off or pick up customer vehicles and loaners, make runs to the body shop, and test charging at Electrify America stations, among other driving duties.
• Arrange Lyft rides for internal vehicle moves upon request.
• Assist with Pre-Delivery Inspection carrier preparation and vehicle handover; help with the check-in process when needed.
• Assist technicians with basic repairs in the shop.
• Perform other duties as assigned, including moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed.

Benefits

• Medical, dental, and vision insurance
• Life and disability coverage
• Paid time off
• Paid holidays
• Paid sick leave
• 401(k) retirement plan
• Eligible employees may participate in Lucid’s equity program and/or a discretionary annual cash incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed