Service Appointment Coordinator
Germain Lexus Of Naples•Naples, FL
•Onsite
About The Position
Germain Lexus of Naples is seeking a Service Appointment Coordinator to join their team in Naples, FL. This is a Full-Time position with pay based on experience. The Service Appointment Coordinator is responsible for efficiently scheduling and confirming appointments for the service department. This role requires excellent communication skills and attention to detail to ensure a seamless experience for the customer.
Requirements
- Excellent communication skills
- Attention to detail and organizational skills
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
Nice To Haves
- Previous experience in customer service is a plus
- Knowledge of automotive service industry preferred
Responsibilities
- Schedule and confirm service appointments
- Manage appointment calendar and follow-up with customers
- Answer phone calls and respond to emails regarding appointments
- Coordinate with service advisors and technicians
Benefits
- Health, Dental and Vision Insurance
- 401(k) Savings Plan with Employer Match
- Paid Vacation/Company Holidays
- Competitive Wage Plans
- Ongoing Professional Development and Internal Promotions
- Company Outings and Activities
- Employee Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
