Service Appointment Coordinator Full-Time
Parks Lincoln of Tampa•Tampa, FL
•Onsite
About The Position
This is a full-time role for a Service Appointment Coordinator. The responsibilities include making service appointments, asking clients qualifying questions to understand their needs and directing calls appropriately, ensuring service consultants receive messages promptly, filing Repair Orders, and maintaining the client guest lounges by keeping them neat and stocked with beverages and snacks. The role also involves assisting the Service Appointment Coordinator with various tasks.
Requirements
- High School Diploma or Equivalent
- Demonstrated customer service skills
- Demonstrated communication and interpersonal skills
Nice To Haves
- 6-12 months previous work experience
- Previous industry experience and knowledge of automotive terminology
Responsibilities
- Make service appointments
- Ask the client qualifying questions to uncover needs and directs calls appropriately
- Ensures that service consultants receive messages promptly
- Filing Repair Orders
- Concierge, assuring client guest lounges are neat and fully stocked with beverages and snacks
- Assisting our Service Appointment Coordinator with tasks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
