Service Appointment Coordinator
Wright Nissan•Wexford, PA
•Onsite
About The Position
Wright Nissan Buick GMC Lotus is looking to fill a full-time Service Appointment Coordinator position! If you have professional phone skills, excel in a fast-paced environment, and want to join a positive, professional team, we’d love to hear from you.
Requirements
- Professional phone skills with a passion for customer service
- Strong computer skills, sharp attention to detail, and the ability to multi-task
- Must have a valid driver's license with a clean driving record
- Must be able to pass a standard background check and drug screen
- Reliable, organized, and team-focused
Nice To Haves
- Prior customer service, call center, or dealership experience is preferred but not required
Responsibilities
- Interact with clients on the phone via inbound and outbound calls in a friendly, helpful, and professional manner
- Schedule and confirm service appointments accurately based on client requests and shop capacity
- Manage the service calendar, log client information, and help maintain an accurate customer database
- Coordinate closely with service advisors and technicians to ensure a seamless service experience
- Support other team members with administrative duties as needed to keep the department running smoothly
Benefits
- Consistent Schedule: Monday through Friday, 8:30 AM to 5:30 PM (No Weekends!)
- Health, dental, and vision insurance
- 401(k) with company match
- Paid vacation and holidays
- Employee discounts on vehicles, parts, and service
- Growth opportunities within
- Friendly, team-oriented culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
