Payne Mission Service Advisor

Payne Auto Group • Mission, TX

67d • Onsite

About The Position

We are looking for an Experienced Service Advisor to join our team. The Service Advisor will be responsible for delivering outstanding customer service and support within an automotive service setting. Duties include assisting customers with appointment scheduling, addressing inquiries, and ensuring a seamless service experience. Valid driver's license for three consecutive years is required for this role.

Requirements

• High school diploma or equivalent
• Demonstrated customer service experience in a dynamic environment
• Strong communication and interpersonal abilities
• Strong organizational skills
• Proficiency in multitasking and prioritizing tasks in a fast-paced environment
• Basic computer skills and familiarity with service scheduling software
• Valid driver's license for three consecutive years

Nice To Haves

• Relevant certification preferred

Responsibilities

• Welcome customers and aid them in scheduling service appointments
• Engage customers to comprehend their service requirements
• Provide details about available services and address customer questions
• Collaborate with service technicians to ensure timely service completion
• Maintain precise records of customer interactions and transactions
• Handle customer complaints professionally
• Uphold high levels of customer satisfaction and loyalty

Benefits

• Competitive salary
• Health, dental, and vision insurance
• Paid time off
• Training and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED