Experienced Service Advisor

Lithia & Driveway • Seaside, CA

1d • Onsite

About The Position

Porsche Monterey is seeking a knowledgeable and customer-focused Experienced Service Advisor to join our team. This role is ideal for someone who thrives in a fast-paced, client-centric environment and is passionate about delivering a premium service experience.

Requirements

• Minimum 2 years of experience as a Service Advisor
• High School graduate or equivalent, 18 years or older required
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a busy environment
• Professional demeanor and commitment to customer service excellence

Nice To Haves

• High-line or luxury automotive experience is a plus

Responsibilities

• Greet customers promptly and professionally, ensuring a high level of satisfaction
• Accurately assess customer needs and communicate service recommendations
• Coordinate with technicians to ensure timely and quality repairs
• Provide clear updates to customers throughout the service process
• Prepare estimates, invoices, and explain completed work
• Maintain strong relationships with clients to encourage repeat business

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees