Experienced Service Advisor

Heritage Ford of VernalVernal, UT

About The Position

Service Advisor – Heritage Ford of Vernal Full-Time | Competitive Pay + Performance Incentives Heritage Ford of Vernal is seeking an experienced, professional Service Advisor to join our team. This is an opportunity to work in a state-of-the-art facility with significant growth plans underway , all while being part of a strong and stable automotive group. Located in a family-centered community , Vernal offers an outstanding lifestyle with access to year-round outdoor recreation—making this an ideal opportunity for someone looking to grow their career while enjoying where they live.

Requirements

  • Previous Service Advisor or service writing experience preferred
  • Strong communication and customer service skills
  • Ability to stay organized and perform in a fast-paced environment
  • Professional presence and attention to detail
  • Working knowledge of automotive service and maintenance

Nice To Haves

  • Reynolds & Reynolds or similar DMS experience is a plus

Responsibilities

  • Greet guests promptly and professionally in the service drive
  • Listen carefully to customer concerns and accurately document service needs
  • Write repair orders and communicate effectively with technicians
  • Provide clear estimates, timelines, and updates throughout the service process
  • Recommend maintenance based on manufacturer guidelines
  • Deliver a high-quality, efficient, and transparent service experience

Benefits

  • State-of-the-art facility built for efficiency and future growth
  • Massive growth opportunities within the dealership and organization
  • Part of a strong, established automotive group
  • Strong employee benefits package
  • Team-based vision focused on accountability, development, and shared success
  • Competitive compensation with performance-based incentives
  • Family-oriented community with excellent quality of life
  • Access to incredible outdoor activities in the surrounding area
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