Service Advisor - Friendship Hyundai of Princeton
About The Position
Friendship Automotive is seeking a Service Advisor to join the team at Friendship Hyundai of Princeton. The company describes itself as a customer-focused automotive group with 17 locations across four states and eight cities, and highlights opportunities for career growth. The ideal candidate is reliable, self-motivated, and enjoys working with people. The Service Advisor greets customers, gathers customer and vehicle information, documents vehicle issues and concerns, and recommends maintenance. The role also prepares service estimates, monitors repair progress and keeps customers updated, explains completed services and charges, and verifies invoices and repair orders.
Requirements
- Strong focus on providing excellent customer service.
- Excellent written and in-person communication skills.
- Desire to work in a fast-paced position.
- Ability to work well in a process-driven environment.
- Attention to detail and strong organizational skills.
- Professional, well-groomed personal appearance.
- Reliability and self-motivation.
Responsibilities
- Promptly greet customers.
- Obtain customer and vehicle information.
- Clearly document vehicle issues and customer concerns.
- Determine and recommend necessary maintenance.
- Prepare accurate estimates for service costs.
- Monitor the service process and frequently update customers.
- Communicate completed services and charges to customers.
- Verify invoices and repair orders.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off
- Company holidays
- 401(k)
- Wellness and gym reimbursements
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
