Service Advisor - Land Rover Roaring Fork

Sonic Automotive•Glenwood Springs, CO

2d•$60,000 - $120,000•Onsite

About The Position

Land Rover Roaring Fork is looking to add to our team of Service Advisors. We ensure our customers receive top-notch service in all our departments. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. Our ideal candidates will be experienced Service Advisors with a great attitude, people skills, and work ethic. We value our employees and invest in their success.

Requirements

Automotive Service Advisor and/or dealership experience preferred.
High school diploma or equivalent preferred
Valid in-state driver's license
Professional personal appearance
A 'People Person' with excellent communication skills
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing including background checks, MVR, and drug screening.
Ability to read and comprehend instructions and information.
Two years of experience in a dealership position.
General knowledge of vehicle mechanical operations.
All applicants must be authorized to work in the USA
All applicants must perform duties and responsibilities in a safe manner
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Nice To Haves

If you’ve got the drive, we will support you and train!!
ASE certification preferred.
Sales experience preferred.

Responsibilities

Schedule appointments with customers
Greet customers and make them feel welcome!
Work with customer and technician to identify required services using vehicle's service history
Advise customers on necessary/suggested services and costs; advise of any current special promotions available
Compute cost of replacement parts and labor
Address customer's questions and needs promptly and professionally
Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
Review results of customer satisfaction surveys with service manager
Meet the dealership's standards for repair order production