SERVICE ADVISOR- Infiniti

Hanania Automotive Group • Jacksonville, FL

7d • Onsite

About The Position

The Hanania Automotive Group is seeking a customer-focused, results-driven Service Advisor to join their Infiniti Service Department. As the link between customers and service technicians, the Service Advisor will ensure every visit is seamless, transparent, and exceeds expectations. This role is an opportunity to grow with one of the region's fastest-growing automotive groups, focusing on delivering exceptional service, building lasting relationships, and helping customers maintain their vehicles.

Requirements

• Outstanding customer service and communication skills.
• Strong sales and relationship-building abilities.
• Excellent organizational and time management skills.
• Ability to multitask and thrive in a fast-paced environment.
• Valid driver's license with an acceptable driving record.
• Must pass background check and hair follicle drug screen.

Nice To Haves

• Previous automotive Service Advisor experience.
• Infiniti, Nissan, or luxury/import dealership experience.
• Experience with dealership management systems and technology.

Responsibilities

• Act as the primary point of contact between customers and service technicians.
• Ensure customer visits are seamless, transparent, and exceed expectations.
• Build lasting relationships with customers.
• Help customers maintain their vehicles.

Benefits

• Competitive compensation with performance-based earning potential
• Medical, Dental & Vision Insurance
• Voluntary Benefits
• Company-Paid Life Insurance
• 401(k) with Company Match
• Paid Time Off (PTO) & Paid Leave Time (PLT)
• Ongoing training and professional development
• Career advancement opportunities
• Employee discounts on vehicle purchases, parts, and service

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed