Service Advisor - North Battleford Chrysler Dodge

FFUN Group • North Battleford, SK

1d • Onsite

About The Position

Are you someone who thrives in a fast-paced environment, enjoys helping people, and takes pride in getting the details right? At North Battleford Chrysler Dodge, we’re looking for a Service Advisor to join our high-volume team backed by the energy and support of FFUN Motor Group. With our Guest-First approach and strong team culture, you’ll play a key role in building trust, communicating clearly, and delivering an exceptional experience every time. In this role, you’re the key connection between our guests and the technical staff. You’ll build trust, communicate clearly, and ensure every guest feels confident and well taken care of.

Requirements

• Experience in automotive service advising is a plus, but not required
• A proven background in fast-paced customer service/Guest Experience or sales
• Tech-savvy mindset—CRM, DMS, tablets, and digital tools are your jam
• Sharp organizational skills with attention to detail under pressure
• Positive energy and a drive to exceed Guest expectations
• Valid Saskatchewan Class 5 Driver’s License

Nice To Haves

• Experience on with PBS is a plus

Responsibilities

• Welcoming Guests and performing thorough vehicle walkarounds, check in photos, all while building repour.
• Scheduling service, maintenance, and recall appointments efficiently
• Ensuring your repair orders follow exactly the manufacturers' expectations and strict warranty compliance guidelines
• Communicating technical service needs in a Guest come first way - Documenting your communications every step of the way
• Advising on required/recommended services with confidence and clarity
• Updating Your Guests throughout the Service Journey and managing expectations
• Reviewing work orders, explaining results, and ensuring Guest satisfaction throughout the Service Journey.

Benefits

• Competitive pay structure plus an aggressive profit share plan.
• Group Retirement Savings Plan -Employer-Employee matched contributions
• Employee Discounts – Get excited with exclusive discounts, not just on vehicles, but also on service, repairs and parts.
• Training & Development
• Corporate Gym Membership Rates
• Health & Dental
• Giving Back –From Hospital Foundations to local sports teams, we want everyone to have a little more FFUN in their lives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed