Service Advisor - Crown Honda

Crown Auto Group • Winnipeg, MB

2d • Onsite

About The Position

Crown Auto Group, a family-owned organization in Winnipeg known for its relationships, integrity, and teamwork, is seeking a Service Advisor for its Crown Honda location. This role is ideal for someone passionate about customer care, thriving in a fast-paced environment, and looking to build a career in the automotive industry. The service shop has been recently expanded, and the customer base is growing rapidly, making it an opportune time to join one of Manitoba's fastest-growing dealership groups. The company has been recognized as one of Canada’s Best Managed Companies and an Aon Hewitt Best Employer – Platinum Level.

Requirements

• Valid driver’s licence and ability to operate manual transmissions
• Strong written and verbal communication skills
• Excellent time management and attention to detail
• Genuine customer service mindset and active listening skills
• A collaborative, motivated attitude aligned with our CARMA Values

Nice To Haves

• 1–3 years of automotive experience
• Additional languages are an asset

Responsibilities

• Warmly welcome customers as they arrive in the service drive
• Perform walkarounds and review vehicle history, open recalls, and maintenance needs
• Listen attentively to customer concerns and communicate them clearly to technicians
• Use multiple computer systems to create accurate estimates and service recommendations
• Keep customers updated via text, phone, and email
• Review completed work, explain charges, and book future maintenance appointments
• Follow up to build strong relationships and repeat business

Benefits

• Competitive performance‑based pay, including a base salary plus commission opportunities
• Comprehensive benefits package (extended health, dental, vision, massage)
• Discounted fitness membership
• Career growth opportunities — most promotions come from within
• Graduated training, mentorship, and manufacturer training
• Employee referral bonuses
• Access to Perkopolis, Canada’s leading corporate discount platform

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed