Quick Lane Service Advisor
About The Position
The Service Advisor serves as the primary point of contact for all automotive service customers. As a Service Advisor you will own the customer experience in the service lane and are the first point of contact for the customer as it relates to their vehicle: status, repairs and diagnostics. You need to be well-versed in product offerings, inventory needs, technician scheduling and customer service. Coughlin Toyota of Heath is looking for an experienced Service Writer/Advisor for their location. They are one of Central Ohio's fastest-growing dealer groups, representing 13 brands across 17 locations.
Requirements
- previous experience
- Strong record of positive customer satisfaction results
- Organized and friendly personality
- Fantastic communication skills with your customers
- Professional personal appearance
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record
Responsibilities
- Answer service calls, set and confirm appointments
- Write repair orders
- Act as a liaison between the technician and customer
- Assist your client through the service process.
- Collaborate with various team members for loaner availability, proper warranty processing and disclosure
Benefits
- Competitive pay plan
- Medical, Vision, and Dental Insurance
- Company matched 401k
- Short Term and Long-Term Disability
- Life Insurance
- Paid vacations/Company holidays
- Employee Discounts
- Ongoing professional development and Excellent opportunity for advancement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
