Kendall Chevrolet GMC Cadillac Quick Lane Service Advisor

Kendall Auto Group • Eugene, OR

7d • $40,000 - $56,000 • Onsite

About The Position

Kendall Auto Group is seeking a Quick Lane Service Advisor to join their Service Team at Kendall Chevrolet of Eugene. This role involves being the primary contact for customers in the service department, aiming to build lifelong service relationships. The position operates in a fast-paced environment serving clients throughout the community.

Requirements

• Proven strong customer service skills.
• Ability to multi-task.
• Valid driver’s license.
• Good driving record.
• High level customer service experience.
• Ability to demonstrate time management.
• Strong work ethics.
• Strong communication skills.
• Ability to make recommendations and prioritize items in order of importance for customers.

Nice To Haves

• General knowledge of automobiles and their maintenance is preferred.
• Dealership experience is preferred.

Responsibilities

• Interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance.
• Verifying work was properly performed and diagnosed.
• Researching vehicle history to make educated recommendations.
• Inputting and maintaining customer information.
• Completing work tasks in an efficient and organized manner.
• Using telephone, email, and chat systems to communicate with customers throughout the day.
• Scheduling service appointments.

Benefits

• Competitive pay depending on experience - annual wage range: $40,000-$56,000
• Career path development opportunities
• Competitive paid time off
• Discounts on parts, service and vehicle purchases for you and your immediate family
• Medical, Dental and Vision insurance
• Paid Life insurance
• 401(k) plan w/ Fidelity
• Accident and Illness supplemental plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed