Service Advisor

Community Cars•Bloomington, IN

10d•Onsite

About The Position

We are seeking a career-minded, enthusiastic, and customer-oriented individual with a desire to advance within our organization. Join our team at Community KIA of Bloomington, a family-owned and operated dealership with multiple locations and brands. This is not just a job, but a career opportunity where we train our advisors to become managers. We are looking for individuals with a strong work ethic, a proven track record, and a desire to achieve above and beyond.

Requirements

Sales & Customer service Experience encouraged to apply
Strong computer skills
Ability to multi-task
Excellent customer service skills with the ability to build rapport with customers
Strong organizational skills and attention to detail
Effective communication skills, both verbal and written
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Valid Indiana Drivers License
Clean Driving Record
Highschool Diploma / or equivalent

Nice To Haves

Desire for growth & development
Ability to operate independently
Goal oriented with little to no supervision

Responsibilities

Greet customers and assist them with their service needs
Perform vehicle inspections to determine necessary repairs and maintenance
Provide accurate estimates for repair costs and timeframes
Coordinate with service technicians to ensure timely completion of repairs
Communicate with customers regarding the status of their vehicles
Maintain detailed records of services performed and customer interactions
Address customer concerns and resolve any issues in a professional manner
Assist Team with duties
Assist with Supervisory responsibilities
Assist with scheduling appointments and managing the service department's workflow