Service Advisor (Richmond, BC)

Go Auto • Richmond, BC

8d • Onsite

About The Position

We’re looking for an experienced Service Advisor who knows how to handle volume, communicate with confidence, and deliver a first-class customer experience. This opportunity is based in Richmond, BC at one of the province’s busiest dealerships. If you have at least 5 years of Service Advisor experience, a strong automotive dealership background, and the ability to thrive in a fast-paced environment, we want to hear from you.

Requirements

• Minimum 5 years of Service Advisor experience
• Previous automotive dealership experience is preferred
• Excellent customer service and communication skills
• Confidence working in a high-volume, fast-paced store
• Strong organization and problem-solving ability

Nice To Haves

• Experience with CDK is preferred and highly valued

Responsibilities

• Be the first point of contact for service customers
• Manage the service experience from check-in to follow-up
• Communicate recommendations, timelines, and updates clearly
• Coordinate with technicians and internal teams to keep work moving
• Build trust with customers and drive repeat business

Benefits

• Consistent Hours – No evenings, no guessing. Just a reliable schedule
• Real Time Off – 2 weeks vacation your first year. Up to 5 weeks as you grow with us
• Top-Tier Benefits – Health and dental for you and your family, plus a Health & Lifestyle Spending Account
• Employee Investment Program – Earn guaranteed returns of 10% annually, up to 16%.
• Career Growth – We don't just offer jobs; we build lifelong careers. We have a known Promote from Within culture, climb the ladder!
• Learning & Development – Ongoing training, certifications, and access to Go Auto U

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees